Insights

Work environments have changed dramatically in the last 10 years – and this year as we experience the pandemic, we’ve seen the greatest change! Formerly, companies had almost total control over the people who worked there. Employees sometimes “clocked-in” or “clocked-out” at specific times. Even if a time clock wasn’t used, the expectations were set – and routinely followed. It’s ...

Trust is one of the biggest problems or challenges that our client’s face. We often help our clients build an atmosphere of trust. It starts with improving more effective communication and putting mechanisms in place for greater accountability. Both of these actions lead to better trust among owners, management and departments. Trust actually flows from individuals, not organizations. Everything of ...

It happens all too often. An employee who does good work for you – and one you think is happy – gives his or her notice. This is not what you wanted – to lose an employee whose knowledge and work ethic you value. Sometimes, when that happens, you learn that the employee wanted to expand their capabilities. Had you ...

All companies need a marketing strategy. Whether your company is a small business with a limited budget, or a larger organization with a reputation in the marketplace, a strategy to market to your potential customers is critical. Your strategic marketing plan should effectively communicate the strengths of the company. Your audience needs information on why they should buy from you. ...

Whether you’re working for yourself, or supervising multiple employees, managing expectations is a priority in maintaining a healthy and thriving relationship with employees or clients. Most importantly, managing expectations is a matter of communicating thoroughly. Don’t assume that the client will know what to expect or your employee understands the steps to promotion – it’s up to you to define ...

As the pandemic spreads throughout the world, it does make us begin to take stock of our present conditions and where we are headed – either personally, professionally or both. It also makes me wonder, and maybe you also, “What kind of legacy am I leaving – not only in my work life but in my private life too?” How will ...